Posted 25 January 2005 - 03:31 AM
I was just wondering if any of you ordered from this retailer?
The prices are cheaper than http://www.hlj.com but I can't seem to order anything from them. The order process won't except any of my credits and they don't reply to my emails.
Has anyone else have the same problem with them?
Posted 25 January 2005 - 03:39 AM
They take quite long time to process the order and send it only via EMS, which is expensive...
I tried HLJ too and do like it more than Hobbysearch.
Posted 21 March 2005 - 05:10 PM
I aways use EMS when buying from japan, I don't like using sal.
Posted 21 March 2005 - 07:30 PM
I preordered a couple of kits from HS and never got them. While it's not their fault that there weren't enough kits produced to cover all the preorders, they did not reply to ANY of my emails. I finally sent them a request to cancel the order and when I checked their site the next day, it was cancelled. So while they do not reply to emails, they do read them.
Posted 22 March 2005 - 03:40 PM
Posted 23 March 2005 - 10:25 AM
Yes, they are slow, bnut the nices thing about them is that they don't write the value on the green ticket, so the package will go through UK customs without any problems.
I stopped using them when they screwed up a Figure book, by sending me the wrong.
I complained and they didn't reply.
So they lost my custom.
If I need an original than I'll be sticking with HLJ
Posted 27 April 2005 - 07:10 PM
During my first order, I've ordered 3 HGUC GM Cold District but on the next day, it was marked as "Sold out". I shoot a mail to them to ask about my order status and got the reply on the next day. Got what I ordered after a week.
One thing about them is that they try to go international but their english could use some improvement. That's why I try not to use big/complicated words when I e-mail them.
Posted 03 May 2005 - 02:21 AM
Both orders were fairly straight forward, so there was not any extra correspondence other than the order itself. The only odd thing was they won't ship to P.O. Boxes, even though its by EMS. I do not have mail delivery in my area so I put my physical address on the orders, and they went to the Post Office where my box is. They will let you know immediately when it ships, so I notified the Post Office it was coming, and picked it up when it arrived. Just not in my box!
Posted 22 May 2005 - 07:21 AM
Posted 13 November 2007 - 12:12 AM
Posted 13 November 2007 - 12:15 AM
Posted 13 November 2007 - 11:06 AM
Posted 13 November 2007 - 11:33 AM
I recommend you use http://www.rainbowten.co.jp/english/ <-- they take paypal.
Posted 13 November 2007 - 11:42 AM
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